Help Center
Using Tidy
Set Tidy up to work the way you do.
- Tidy's behaviourYou decide how Tidy writes, how much it speaks up and what it may do for you.
- Summaries & notificationsYou won't miss what matters, and the rest won't disturb you.
- LanguageChoose the language Tidy uses and how it addresses you.
- How far back Tidy looksFor each mailbox you choose how far back your emails show in Tidy.
- Move finished emails to Archive on the serverEmails you finish in Tidy also leave the inbox in your phone's mail app.
- Email accountsConnect your mailboxes, set your sender name and signature, and share with your team.
- AreasTidy puts every email into areas such as Bills, Bank and Client requests.
- My networkEmails from your company and team in one place.
- Muted and blocked sendersKeep senders you don't want to see out of your lists; their emails aren't deleted.
- Tidy's memorySee, fix or remove what Tidy has learned about you.
- RulesDescribe in your own words what Tidy should do automatically with future emails.
- Business detailsThe better Tidy knows your business, the better it reads your emails.
- Knowledge baseAdd your price list, FAQ and handbook; Tidy answers questions from them.
- Saved repliesSave replies you write often once, insert them with one click.
Account & security
Protect your sign-in and your emails.
Data & privacy
How your data is protected, what's kept and how you manage it.
- Improve Tidy for everyoneWhen you correct Tidy, it learns. With this setting on, your corrections also help make Tidy better for everyone.
- Anonymous usage dataSmall, anonymous signals tell us where Tidy needs to get better. Your email content is never part of them.
- Tidy CloudYour email attachments stay safe in Tidy Cloud: they're not lost even if deleted from your mail server, and they open and download faster.
- Data retentionYou decide how long older records are kept in Tidy. The emails on your mail server are never touched.
- Team chat retentionHow long team chat messages are kept is a company policy.
- Chats with TidyYour conversations with Tidy are kept so you can search and reopen them.
- Export your dataYou can download a copy of your information in Tidy at any time.
- Delete your accountYou can permanently delete your Tidy account and all your data in Tidy.
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